3 Ways to Continue Adjusting Your Communication Going Into 2022
Banking processes were turned upside down with COVID-19. Most notably, the shift to digitalization accelerated exponentially. One thing that hasn’t changed, however, is that customers have evolving needs, and banks must respond accordingly. After all, this was the case when banks first opened in the late 1700s, and customers still want to access their money with ease and receive highly personalized service from trusted institutions. Q3 2021 hedge fund letters, conferences and more Things are changing daily — and the need to respond to and mitigate risk will continue to evolve into the next yea...