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Sharp to launch website for customers in Malaysia

KUALA LUMPUR, NNA - Electric appliance maker Sharp Corp. plans to launch a customer service website in Malaysia in January, a company spokesman said Tuesday.Sharp's local unit, Sharp Electronics (Malaysia) Sdn. Bhd., signed a memorandum of understanding Monday with Malaysian company PUC Bhd. to develop the Cocoro Life website for customer services and relationship management.Cocoro Life, covering home and office appliances, will use artificial intelligence to offer aftersales services such as notifying customers of their product warranty status as well as product and parts maintenance updates,...

Sales of Sharp's air purifiers grow fivefold in Indonesia on COVID-19

JAKARTA, NNA - Sales of air purifiers using a unique technology have grown about fivefold in Indonesia as consumers fear COVID-19 infection, Sharp Corp.'s local subsidiary said.Nearly 10,000 air purifiers equipped with Sharp's "plasmacluster" technology are currently being sold every month, compared with some 2,000 to 3,000 units prior to the pandemic, Andri Adi Utomo, senior general manager for national sales at PT. Sharp Electronics Indonesia, told the company's online seminar Tuesday.It had previously been a little difficult to sell products using such invisible technology as plasmacluster,...

Sumitomo sets up Vietnam arm for electronics manufacturing services

HANOI, NNA - Japanese trading giant Sumitomo Corp. has established a wholly owned subsidiary in Hanoi to provide electronics manufacturing services to companies that have shifted production from China to Vietnam due to the ongoing trade row between Washington and Beijing.Sumitomo announced on Thursday the establishment of Sumitronics Vietnam Co. in August by its Tokyo-based arm, Sumitronics Corp., with operations set to start later this month.The new company anticipates demand for electronics manufacturing services from producers of office automation equipment, white goods, car-mounted devices...