consumerrights
By Hera Rizwan The Union Government, on Thursday, has released draft guidelines to curb “dark patterns” used by online platforms. With an aim to regulate these dark patterns, the government has sought feedback on the guidelines released. People can leave their feedback on the official website of Department of Consumer Affairs, until October 5. Dark patterns refers to the tactics used by internet-based companies to trick users into agreeing to certain conditions or clicking a few links. Such acceptances and clicks swamp consumers' inboxes with promotional emails they never wanted, making it dif...
BOOM Live
By Ritika Jain This week, two different judicial forums issued significant orders relating to pets and stray dogs. While the Supreme Court allowed caregivers to feed stray dogs in public within minimal nuisance, the Gurugram district forum in Haryana has directed the enforcement of a 'one family one dog' rule. Though these orders are city-specific for now, it may potentially influence policies for pets and strays elsewhere. BOOM recaps the developments below. One Family, One Dog; Ban on Dangerous Breeds: Gurugram District ForumHaryana's Gurugram district Forum on November 15 directed the civic...
BOOM Live
By Mohammed Kudrati The practice of levying a separate service charge over and above the price of food in restaurants and eateries has come under the scrutiny of the government, with the Central Consumer Protection Authority (CCPA) issuing guidelines stating that the charge is based on the discretion of the customer and is optional. The CCPA is under the Union Ministry of Consumer Affairs, Food and Public Distribution. Service charges were levied as a percentage of the total bill. Often, this was levied with Goods and Services Tax (GST) additionally added to the service charge. This practice t...
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