A major tech tune-up at Camping World gives customers a smooth ride
Camping World, a $6 billion RV business headquartered in Lincolnshire, Illinois, sells, services, and furnishes RVs to provide customers with comfortable and dependable journeys. And internally, the corporate journey for Sruti Patnaik came in early 2023 when she became the company’s CIO following a significant spike in sales resulting from the 2020 pandemic. Patnaik inherited a strong business model, dedicated team, and faithful customers, but due to a history of acquisitions, the systems architecture needed an overhaul. So she and her team developed a novel systems integration approach to imp...