uber
By Titha Ghosh On a Wednesday afternoon, Kishor*, a BluSmart driver in his late 40s, held the door of his white SUV open with a pronounced look of nervousness on his face. “Ma’am main gate tak nahi aa paaya, thik hai na?” (Is it alright that I was not able to come all the way up to the gate?). Kishor has much to worry about. According to BluSmart policies, 1,000 rupees will be deducted from his wage if there’s a single complaint against him. A few minutes into the ride and a couple of reassurances later, Kishor has calmed down and a sense of normalcy prevails. He apologises again and says that...
BOOM Live
By Kaisar Andrabi DELHI – Ride-hailing service Uber has released its annual ‘Lost and Found Index’ for 2023, revealing the most forgetful cities in India and the items most commonly left behind by riders. The index provides a snapshot of the days of the week and times of the year when riders tend to be most forgetful. According to the survey, Delhi has been crowned the most forgetful city in the country, overtaking Mumbai, which held the title for the past two years. Hyderabad also made its debut in the top four most forgetful cities list, while Bangalore is fourth place in the list. The index...
BOOM Live
By BOOM Team Leaked e-mails from Uber bosses to their teams have revealed alleged discrepancies in functioning, ethical handling of grievance redressal and 'potentially illegal' tactics to help its global expansion. The revelations came to the fore on Sunday after a joint media investigation. British daily The Guardian obtained the information after scanning some 124,000 documents from 2013-2017. The documents were later shared with the International Consortium of Investigative Journalists. "A leaked trove of confidential files has revealed the inside story of how the tech giant Uber flouted l...
BOOM Live
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