Poor Rating, Blocking IDs: Why Urban Company Workers Are Protesting
By Kaisar Andrabi Farheen*, a 27-year-old single mother with four children, is anxious about the car and personal loan she took for her children's education. Last month, she used up her small savings to make the monthly payment. Now, she's worried about not being able to pay this month because she has no income. Her troubles started when Urban Company, her employer, blocked her work ID for failing to maintain a demanding rating of 4.8 out of 5. Farheen believes the new rules for maintaining this rating are unreasonable and beyond her control. “I've been working at this job for three years, and...