zomato
By Hera Rizwan Shortly after Zomato revealed plans to introduce a distinct delivery fleet for vegetarian food, company co-founder and CEO Deepinder Goyal swiftly reversed course in less than 11 hours, opting against segregating the fleet based on customers' dietary preferences. This comes on the heels of the food delivery company facing backlash for announcing that the delivery partners working for Zomato’s “Pure Veg Fleet” would carry green delivery boxes and wear green uniforms. The service comes in tandem with “Pure Veg Mode” of Zomato which has been tailored to meet the needs of vegetarian...
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By Kaisar Andrabi Suraj Kumar, a Swiggy delivery agent, anxiously waited at the McDonald's outlet in PVR Saket for his order to be prepared. A sense of disappointment was visible on his face as he noticed that his app showed the order was ready, even though the restaurant had not yet handed it to him. It was already noon, Kumar had only completed five deliveries, earning a meager amount of approximately 190 rupees in his account. For the 27 years old, any delay in orders means that Kumar had to extend his working hours, often stretching his shift from 10 to 14 hours in order to meet his expect...
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By Kaisar Andrabi When Vinay Sati, an entrepreneur from Uttarakhand, ordered food from Zomato a few days ago, he was told by the delivery agent while delivering his order how he could cheat and get his food at a much lower rate next time, if he uses the ‘cash on delivery’ (COD) option on order. On January 22, Sati shared a post on LinkedIn saying that the ‘scam’ by the food delivery agents might be causing a massive loss to Zomato. The entrepreneur wrote, “Yesterday I ordered some Burger King burgers from Zomato And I also made the online payment. And as soon as the delivery boy came after 30-...
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