Salesforce unveils low-code AI toolkit for CRM
By Paul Krill Salesforce has released Einstein 1 Studio, a set of low-code development tools that allow Salesforce admins and developers to customize the Einstein Copilot conversational AI assistant for CRM and embed AI functionality into apps. Einstein 1 Studio was unveiled March 6. The toolkit features Copilot Builder, for building custom AI actions to accomplish specific business tasks; Prompt Builder, for building custom prompts in the flow of work; and Model Builder, for building and managing AI models. Model Builder allows users to choose from large language models (LLMs) managed by Sale...