Advantages Of Service Desks
The IT service desk is a major component of any successful organization. What is its main role? In short, it is the middle layer between the entire company and its technology. That includes every computer system, server, IT-related asset, software, and cloud-based programs. This point of contact role is perhaps the defining characteristic of any competent service desk. But, even in a profitable, healthy organization that has its house in order, what are the key advantages that service desks provide, among the hundreds of things they do? Here are some of the top-ranking benefits that any compan...